OUR SERVICES

CRISIS MANAGEMENT

1
GETTING BACK ON COURSE

To maintain stakeholder trust during times of crisis, companies must take prompt and decisive corrective steps. Reactive steps, buzzwords, and hand waving frequently intensify the uncertainty and turmoil in the absence of a real strategy. What is needed is a singular emphasis on positive action that addresses the crisis's root causes with a simple, actionable plan for consumer security, delivery restoration, and profit stability. Since time is of the essence, every strategy must include specific, attainable steps for implementation and the rapid restoration of stable operations.

2
SUSTAINING PROGRESS

With a comprehensive playbook of solutions to tackle every scenario, we come to the assistance of struggling manufacturing operations. We place members of our crisis management division in senior roles when appropriate to handle on behalf of our clients and contain the business risk. While your team focuses on running the division, our team creates plans with specific deliverables, escalation protocols, and objectives that guide the project.

Our crisis management expertise has enabled us to create transitions that span four stages: Understand, Stabilize, Sustain, and Transition.

3
UNDERSTAND THE PROBLEM

Once we've agreed on a goal, we'll step into the discovery phase, where we'll perform a Rapid Plant Assessment, which involves a thorough examination of capability, manning, and planning. To get a complete picture of the current situation, we examine the organizational structure, inventory tracking processes, manufacturing, logistics, and quality processes.

4
STABILIZE

We immediately get to work protecting the customer, containing risk, and implementing essential KPIs with simple visual management once we have a solid understanding of your operations in place. Our operational experts are dispatched to isolate and resolve issues, develop a comprehensive recovery action plan and cadence, and ensure on-time delivery.

5
SUSTAIN

Fourtre will assist the team in implementing leader standard work and ensuring that layered everyday management walks become standard procedure as operations stabilize. We assist you in developing a culture of quality improvement by setting management cadence, installing key fundamental lean elements and resources, introducing training, and forming client management teams.

6
TRANSITION

Once the in-house team has recovered, we return to facilitation and coaching positions before the new success standards have become "business as normal." We make every effort to capture and share the crisis's lessons learned, to celebrate successes, and to eventually hand over the improvement program to your client team. Our crisis management division prepares you to foresee potential threats and face them head-on.